Maxine shares some awesome tips, tools and techniques whether you are new to sales or a true sales warrior. I love the question and answer approach as it is very conversational and easy to follow. It gives you immediate, easy to find answers to questions that are on your mind. You can use it as a guidebook and pull it out any time you need to know how to handle just about anything related to sales and building better relationships. I highly recommend this book to anyone looking to better themselves and their relationships.